Terms of Use

Copyright © Performance Body Works (ABN 36 141 162 088) 2007

This website and its contents are subject to copyright under the laws of Australia and through international treaties, other countries. The copyright is owned by Performance Body Works or in the case of some materials, third parties.

You may view this website and its contents using your web browser and save an electronic copy, or print out a copy, or copy parts of this website solely for your own information, research or study: but only if you (a) do not modify the copy from the way it appears on Performance Body Work's website; and (b) include the copyright notice "Performance Body Works 2007" on the copy.

You must not reproduce, transmit (including broadcast), adapt or otherwise exercise the copyright in the whole or any part of this website for any other purpose except as expressly permitted by a current Links Agreement, by statute or with the prior written consent of an Executive Director of Performance Body Works.

Third party sites

This website may contain links to third party site(s). Performance Body Works is not responsible for the condition or the content of those sites as they are not under the control of Performance Body Works. The link(s) are provided solely for your convenience and do not indicate, expressly or implied, any endorsement of the site(s) or the products or services provided therein. You access those sites and use their products and services solely at your own risk.

Disclaimer

In compiling the information contained in, and accessed through, this website ("Information") Performance Body Works has used its best endeavours to ensure that the information is correct and current at the time of publication but takes no responsibility for any error, omission or defect therein.

To the extent permitted by law, Performance Body Works and its employees, agents and consultants exclude all liability for any loss or damage (including indirect, special or consequential loss or damage) arising from the use of, or reliance on, the Information whether or not caused by any negligent act or omission. If any law prohibits the exclusion of such liability, Performance Body Works limits its liability to the extent permitted by law, to the resupply of the Information.

Use of information

Any information, ideas, concepts, expertise or techniques provided by, or obtained from you or your use of the Performance Body Works website shall be deemed nonconfidential and Performance Body Works shall be free to reproduce, use, disclose and distribute the information to others without limitation.

Applicable law

This website (excluding any linked third party sites) is controlled by Performance Body Works from WHAT IS YOUR ADDRESS 7. By accessing this site, you accept that any disputes about this website or its contents are to be determined by the courts having jurisdiction in New South Wales in accordance with the laws in force in NSW (except any principle of conflict of laws inconsistent with this requirement).

This website may be accessed throughout Australia and overseas. Performance Body Works makes no representation that the content of this website complies with the laws (including intellectual property laws) of any country outside Australia. If you access this site from outside Australia, you are responsible for ensuring compliance with all laws in the place where you are located.

Privacy

Your privacy is important to us, and protected by Australian law (Privacy Amendment (Private Sector) Act 2001).

We do not sell, share or rent your personal information to any third parties, without your prior permission.

When we collect personal information, it is purely to ensure we deliver products in a fast, accurate and professional way. Where financial information is collected, this is via a secure connection to our server.

Where necessary, we will share relevant information with a third party, such as Australia Post, to ensure correct delivery details.

Please note that email is not a secure medium, and you should take steps to ensure your privacy, such as not disclosing your credit card details.

Where we have your details, we may update you with special offers and details of new products.

If you do not wish to receive these offers, updates or any other marketing material, please contact us at info@pbworks.com.au

PAYMENT OPTIONS

Security

You can elect to pay with Visa and MasterCard online. This website uses a secure server using 128-bit SSL encryption, which means all of your personal information is encrypted to protect your details from fraud.

Direct Transfer

You can elect to make an electronic transfer into Performance Body Works nominated account. Using your order number for payment reference. Our bank account details will be supplied to you when selecting this option at the checkout.

Order by Post

Money orders or cheques can be sent with a copy of your order confirmation to: Performance Body Works Studio 2/70-72 Perouse Rd, Randwick NSW 2031 Payment by cheques will have to be deposited prior to orders being processed

Order by Phone

Orders can be made over the phone and payments can be made by credit card or COD. Delivery Options can be discussed and confirmed prior to payment being made. Cheques will have to be deposited prior to orders being processed. Just call 02 9398 5686.

CURRENCY

All prices shown are in AUD$ (Australian Dollars)

BACK ORDERS

In the unlikely event that the product you order is out of stock or unavailable we will contact you with 48hours of your order to discuss the following options:

RETURNS

To return an item(s), please send back with the original packaging and indicate the reason for the return. Send the item(s) to the address which appears at the top of the packaging insert. Goods must be returned within 14 days of the shipment date – unused and unwashed. We will credit your original method of payment, excluding delivery charges (unless goods are faulty or not as ordered)

Performance Body Works strives to deliver you a product of the highest quality, if you are unhappy with any part of your purchase please feel free to tell us, your comments are very much appreciated.

EXCHANGES

12 Replacement Guarantee on all faulty or damaged items

If once you get your product home and change your mind on design we are more than happy to exchange your goods. The goods must be unused and unwashed. Send the item(s) to the address which appears at the top of the packaging insert and indicate what your new product requirements are, if possible please indicate an alternative as we may have sold out of your first choice. Please note normal postage charges will apply.

In all instances, please contact Performance Body Works prior to returning an item by emailing info@pbworks.com.au with your order details, new requirements or motivation for requesting a return. An appropriate course of action will then be agreed.

Products are to be returned to:

POSTAGE & HANDLING

Orders will be dispatched within 48 hours of confirmed payment.

All items are sent within Sydney Metropolitan. A flat rate of $10.00AUD will be charged for deliveries within that area. Deliveries outside will be subject to further pricing. Postage and handling costs are added to your order at the checkout.

You will have the option to have your item(s) delivered to your billing address or you can nominate a different address for example to send direct to a gift recipient.

The shipping and delivery times depend on the availability of stock, and on Australia Post.

Please allow 4-10 working days for delivery.

Currently international orders and deliveries not available.

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